Social Media Win?

I stood at the Photo Lab counter in my local Sam’s Club for 15 minutes before I finally went over to the front door lady.

Me:  “Um.  Is there someone working the photo lab because I’ve been waiting 15 minutes and haven’t seen anyone?”

DL:  “You couldn’t have been waiting for 15 minutes because I was just talking to her.”  She rushes off.

Me:  “I was waiting 15 minutes.  I can prove it because I checked in via Four Square.”  Not that she heard me because she was gone.  I went back to stand at the counter.  She shouted over that someone would be with me. 15 more minutes and I left.

I went across the street to Wal-Mart and waited 15 minutes before giving up and going home.

I could prove I waited a certain amount of time at Sam’s Club but does it matter?  Did I really win when I still couldn’t get an apology or even service?

12 thoughts on “Social Media Win?”

  1. A friend taught me a great method of getting service just about anywhere. Similar to the classic Wayne's World "May I Help You" Riff, this will guarantee that someone will come to your aid in 5 minutes or less.

    After a few moments of no service, raise both hands over your head way up high and begin whistling "Ode to Joy." It does not have to be loud, but you may want to increase volume over time. As soon as someone approaches you, drop your hands and act perfectly normal.

    This is guaranteed to work 90 percent of the time. I would not try it in an airplane.

    Also, I like to rearrange their shelves and other items if no one is near. I make my own fun.

  2. Whatever happened to "the customer is always right" ??? Who does that bitch think she is to argue with you as to how long you were waiting? *flips the bird*

  3. II am laughing at the ideas from the first commenter! I am totally gonna start reorganizing things!!!

    Props to you for not causing a scene. I would have choked her!

  4. I've noticed a lack of customer service most places I go. And if I do get someone to help, it's like I'm interrupting – taking them away from something more important! Frustrating…

  5. DL= Dumb Lady????

    BWAHAHAHAHAHAHAHAHA. You know I'm only laughing because this is the story of life here. Every. Single. Day. Sigh…

  6. urrghhh! I remember my first job – my boss said, "the customer should not be kept waiting! unless you let them know you will be right with them. Acknowledge the fact that you know they are the next for you to serve." and "you must answer the phone by at least the second ring."
    boy – with the economy these days, you'd think people would treat their job like GOLD… they could be out on the curb in the blink of an eye!
    I don't shop at Sam's Club or Wal-Mart – I like Target!

  7. Things like that drive me nuts. I have had several like experiences lately. In this job market when so many people are wanting jobs why do people that have jobs not at least try to do their jobs well. AND why do employers put up with bad employees. Everytime I have this type of problem, I send a letter to the company headquarters. I had a long talk with someone out of Costco corporate this week. I may not lose my temper but I will let them know my displeasure.

  8. Oh, Junebug! I forgot to tell you. I have an award over at my place for you. I know you are in the midst of moving so you may not want it but it is yours for the taking.

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